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Contact us

You can contact us via one of the following methods.

By Email

This site operates two support divisions to ensure your query is managed appropriately. These are divided into "Promotions Team" and "Operations Team". It is important that you contact the correct division in order for us to process your query more quickly.

We will endeavour to respond to your query within 48hrs.

Or By Phone

Our customer support phone lines are open between 10am-6pm Monday to Friday.
From inside the UK call us on 0800 279 4569 (or from outside the UK, dial +44 (0)800 279 4569).

Please note: to make sure that your request is properly dealt with Cashcade will forward any Operations queries onto Brigend directly as soon as it is reviewed. Or, if the query is promotional related, answer you directly.

Please send us your enquiry. * Required fields

Promotions Team

Please use this webform if your query is related to one of the following: General, Bingo Points, Chat Issues, Promotions, Unsubscribe, Team Bingo

Name: *

Please Confirm Your Email: *

Bingo Alias:

Query Type: *

Query: *

Operations Team

Please use this webform if your query is related to one of the following: Deposit, Game Query, Login Problem, Technical, Withdrawal

Name: *

Please Confirm Your Email: *

Bingo Alias:

Query Type: *

Query: *

Thinkbingo accepts Visa, Mastercard and Maestro

Always gamble responsibly - for more information visit www.gambleaware.co.uk - we support the activities of GamCare www.gamcare.org.uk
The games promoted by Cashcade Limited on this website are operated by Cassava Enterprises (Gibraltar) Limited (registered at Suite 601/701 Europort, Gibraltar) under its remote gambling licence issued by the Government of Gibraltar.